Shiftboard Powers Always-On Operations
Eliminate Scheduling Chaos
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Respond quickly and efficiently to changing labor needs to deliver on your service-level agreements (SLAs). Add or change shifts on the fly and automatically assign them to qualified and available employees. Robust day-of scheduling tools provide your managers with the ability to efficiently handle last-minute changes such as unexpected callouts and service demand swings.
Empower Mobile Work
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Service organizations often have on-the-go employees who split their time between departments or locations. Mobile-based and timely communications keep you and your workforce closely connected to keep everyone in the know and operations running smoothly.
Unlock Workforce Capacity
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With a diverse mix of full-time, part-time and even temporary workers, service organizations can find it challenging to understand and leverage the true capacity of their workforce. Shiftboard provides managers clear visibility into available and qualified resources, resulting in higher shift coverage and less overtime.
Shiftboard is a lifesaver. It has saved our company thousands in overtime.
Director of Administrative Services,
BAMSI
Flexible, Dynamic Scheduling
From top-down to bottom-up scheduling, Shiftboard offers multiple scheduling options to meet the needs of each department or location.
- Provide managers with the ability to organize their teams to optimize scheduling for their department.
- Share scheduling responsibilities across multiple managers, even if at different locations.
- Cater schedule processes to your workforce makeup. Choose one approach for full-time employees and another for part-time employees who may need more scheduling flexibility.
Agile Schedule Change Management
Ensure schedulers and frontline managers never skip a beat when staffing needs change.
- Auto-fill shifts tied to unexpected callouts or no-shows with qualified workers.
- Create flex pools of versatile workers who can fill multiple roles or time slots.
- Empower frontline managers to respond to issues directly from their mobile devices.
Real-Time Communication
Keep operations running smoothly with timely and targeted communications.
- Automate worker communications tied to schedule updates, newly available shifts, and more via SMS, notifications, and emails.
- Easily send timely news, updates, or targeted communications to select individuals, departments, or the entire site.
- Provide managers up-to-the-minute status of shift updates and employee availability changes automatically.
Worker-Friendly Schedules
Access a rich set of features to engage employees in the scheduling process and ensure fairness.
- Provide employees anytime, anywhere access to view schedules, pick up shifts, trade shifts and more.
- Enable workers to indicate availability and shift preferences as well as volunteer for additional assignments.
- Automatically enforce shift assignment rules, such as seniority to ensure fairness
Intelligent Workforce Flexing
Provides visibility into your entire workforce regardless of full-time, part-time, or contingent staff so you can maximize the current resources you have.
- Track employee schedule flexibility, their interest in additional shifts, and OT status to fully leverage your available workforce capacity.
- Share workers across departments and locations to respond quickly to labor demand needs.
- Tag specific shifts for immediate shift pickup by qualified part-time, contingent, and contract workers.
Additional Features
Demand Planner
Automatically create schedules based upon historical or projected demand patterns to avoid under or over scheduling.
Applicant Tracking
Manage applicant screening processes. Ensure new hires have completed all required job-related training before they become eligible to work.
Time Clock and Geofencing
Mobile and station-based time clocks enable employees to clock in and out for shifts. Combine with geofencing to ensure time clocking occurs on location.
Subscription Plans
Integrations
Shiftboard for Your Industry
Healthcare
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Shiftboard helps hospitals, clinics, and assisted living homes manage complex nurse and caregiver schedules. Staff can access their schedules anytime, ensuring seamless patient care.
Nurse Scheduling
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Last-minute shift changes and staffing shortages make nurse scheduling a constant challenge. Shiftboard helps hospitals and clinics fill shifts quickly and keep nurses informed in real time.
Staffing
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Shiftboard simplifies workforce scheduling for temp agencies and recruitment firms. Staffing teams can quickly coordinate shifts and communicate with workers from anywhere.
Warehousing
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Shiftboard keeps warehouse teams organized by providing easy access to schedules online and on mobile. This helps operations run smoothly, even as workloads fluctuate.
Public Safety
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Shiftboard helps emergency response and law enforcement teams stay prepared with real-time scheduling access. Agencies can ensure coverage and keep their teams informed at all times.
Call Centers
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Shiftboard helps call centers manage staffing efficiently, whether in-house or remote. Managers can plan ahead, reduce costs, and keep top agents on board.
Education
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Schools, colleges, and universities rely on Shiftboard to coordinate faculty, staff, and substitute schedules. With easy access to real-time updates, educators can focus on students, not logistics.
Events
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From concerts to conferences, Shiftboard makes staffing simple for event organizers. Teams can quickly assign shifts, fill gaps, and keep operations running smoothly. Real-time updates keep operations on track.
And More
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Shiftboard streamlines scheduling for industries of all kinds, from hospitality to retail and beyond. No matter the workforce, it helps teams stay organized and prepared.
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